Erstellung einer kurz- bis langfristigen IT-Roadmap zur Bewertung der Handlungsoptionen in der IT-Unterstützung, SWU Netze GmbH, Deutschland
Durch die Regulierung verändern sich die wirtschaftlichen Voraussetzungen und die Freiheitsgrade in der Ausgestaltung der Geschäftsabläufe bei Versorgungsnetzen tief greifend. Fichtner IT Consulting analysiert und entwickelt für Netzbetreiber nachhaltige IT-Strategien zur effektiven Unterstützung der operativen und planerischen Aufgaben. Für die SWU Netze GmbH haben wir die IT-Anforderungen auf der Grundlage der Geschäftsprozesse erfasst und mit relevanten Kenngrößen bewertet. Hierzu zählen unter anderem die Wirtschaftlichkeit und Nutzbarkeit vorhandener und die Integrationsfähigkeit ergänzender Lösungen.
Die Netzbetreiber verfügen nun über eine Strategie mit kurz-, mittel- und langfristigen Empfehlungen zur Verbesserung der Prozesseffizienz sowie dem Erhalt einer Informa-tionsbasis zur Unterstützung der täglichen Steuerungs- und Entscheidungsaufgaben.

Konzeption und Bewertung möglicher Varianten zur E-Mobilisierung, swb Netze GmbH & Co.KG, Bremen, Deutschland
Zur Optimierung der Ablauforganisation mit einer nachhaltigen Effizienzsteigerung planen die swb Netze die Einführung eines mobilen Arbeitsplatzes. Fichtner IT Consulting hat anhand der zu unterstützenden Prozesse die organisatorischen und technischen Rahmenbedingungen definiert und in einer Gesamtkonzeption zusammengestellt.

Strategy Infrastructure Data Management, DB Netz AG, Germany

DB Netz AG is responsible for the safe and reliable operation of a rail network of over 34,000 km. To fulfill this task, a wide range of IT systems run in the company divisions, each selected and operated on the basis of specific technical requirements. Because of the different way these model the network and their varying quality requirements, it is difficult to implement enterprise wide utilization and centralized provision of the relevant data.
Fichtner IT Consulting supported DB Netz AG in designing a general concept for management of the network infrastructure data. The objectives of the package were standardization, quality assurance and enterprise wide provision of all relevant infrastructure data, to optimally meet technical, economical and legal requirements.
The project encompassed a weakpoint analysis; identification and survey of the stakeholders; assessment of current procedures, systems and interfaces in outline; drawing up a prioritized plan of action; and preparing a proposal for a functional organization. The project resulted in a specific recommendation for action, together with an evaluated implementation schedule.

Review of IT concept and organization, Tuttlingen District Authority, Germany
On behalf of Tuttlingen District Authority, Fichtner IT Consulting AG prepared an expert appraisal on the economic performance of the IT installations. This indicated that there was a need to take action over the short to medium term for optimization of services and operation as well as for further development of the technical platform. To implement the recommendations, Fichtner IT Consulting supported the District Authority by coaching in methodology and technology in the areas of IT services and operation, further development of the technical platform, and IT controlling and economic performance.

Software selection and implementation support with portfolio management at Stadtwerke Rostock AG, Germany

In order to support structured procurement, a portfolio management system is being introduced at the municipal utility Stadtwerke Rostock AG. Fichtner IT Consulting was contracted as an external consultant on account of its many years of experience in the fields of portfolio management, software selection and implementation support. In the first phase of the project, our experts performed an analysis of the requirements for the portfolio management system on the basis of a study of the operational processes in the trading department; recorded the processes and defined the architecture and functional requirements. In addition, Stadtwerke Rostock AG received comprehensive support with the competitive bidding process, from drawing up of the tender documents through to bid evaluation and steps preparatory to decision-making. After the selection process has been completed, the implementation of the selected system will likewise be supported by our consultants.

Restructuring and Modernization of Information and Communications Infrastructure, Wuppertal Municipality, Germany

Over a period of three years, Fichtner IT Consulting is administering on behalf of the city council of Wuppertal the information and communications systems. This involves developing an information and communications strategy derived from the guiding principles laid down by the administration, with definition and implementation of a process for its continuous further development. At the same time, on the basis of an analysis of strengths and weaknesses as well as of best practice models, concrete optimization steps with specific projects were undertaken. For these, economic performance as well as the best possible support of internal administration processes and interaction with the public are to the fore.

Strategy for IT operation, DB Netz AG, Germany

DB Netz AG provides information systems for the infrastructure of the entire rail network. We have for many years successfully supported DB Netz AG with the design, development and upgrade of these systems. In order to meet new requirements and maintain the existing quality and level of customer satisfaction, DB Netz AG contracted us to develop a strategy for the future operation management concept. In the course of this multi-stage project, information on the existing infrastructure and current operation management situation was first of all collected and documented. The initial situation was documented and evaluated on the basis of the structures of the ITIL (IT Infrastructure Library) standards framework. In agreement with the German rail operator, possible operation scenarios were discussed and defined. The scenarios were then analyzed in several dimensions (costs, personnel, quality, etc.) and evaluated on the basis of the ITIL framework. Building on this analysis, our experts drew up a recommendation for the further course of action.

Process analysis and project management of network documentation, development of an IT strategy, municipal utility München Versorgungs GmbH, Germany

Munich Municipal Utility has decided to develop an integrated system of network documentation. In order to guarantee the success of the project, Fichtner was commissioned to provide support with the entire process of project implementation. A key element of our work involved technical and economic optimization, which, with unchanged quality standards, resulted in a significant reduction of investment costs and ongoing follow-on costs. In addition, our experts developed a strategy for effective IT support of the business processes within the network. All measures are aimed at implementing the requirements of unbundling in the energy sector in a manner which will result in an optimal outcome for the company.

Development of an IT strategy, Town of Pforzheim, Germany

The Town of Pforzheim commissioned Fichtner IT Consulting to develop a joint IT strategy for three municipal institutions. The issues involved within the project included the creation of a strategic platform, centralization of purchasing, development of a computer center and bundling of IT services.

Review of existing situation with regard to technical IT systems, E.ON Energie AG, Germany

As the result of the fusion of different companies, E.ON Energie AG had heterogeneous systems and data which it now intended to merge for common use. On the basis of an analysis of the currently operated systems, Fichtner Consulting & IT prepared a feasibility study for E.ON Energie AG, the focus being on maintenance of the existing systems in order to guarantee the security of previous investments.

Development of a security concept, badenova AG & Co. KG, Germany

In response to the liberalization of the energy market, six energy suppliers in Baden, Germany, amalgamated to form badenova. In the wake of the merger, the newly formed company had a heterogeneous IT landscape. Owing to the IT-related changes at badenova, it was necessary to bring the security requirements into line with the new situation. Fichtner IT Consulting and badenIT were commissioned to develop a new company-wide security concept for the existing and future IT landscape.